COURSE INTRODUCTION

Treating customers fairly (TCF) is an online intermediate-level training course, offering a comprehensive introduction to the Treating Customers Fairly (TCF) Principles. The course explains what is expected from product suppliers, financial services providers, intermediaries, and customers in terms of the six fairness outcomes outlined by the Financial Sector Conduct Authority (FSCA) that applies to companies when offering financial products (e.g., Insurance) to customers.

There is no time limit for completing the course, the course can be studied in your own time at your own pace.

CPD Hours :  3.5